Results 1 to 14 of 14

Thread: Bad Review Harry Green Nissan Clarksburg

  1. #1
    Join Date
    Aug 2009
    Location
    Sutton
    Posts
    6,610

    Default Bad Review Harry Green Nissan Clarksburg

    So, we've had this Altima for a good while now and been trying to find time to get the second smart key programmed. I had my wife call Harry Green Nissan to make an appointment since we were both off work yesterday. When she called to make an appointment, this is what she was told...

    They could not just program 1 smart key. The car and both keys had to be dropped off at their service dept. They would have to reprogram the entire system including the car and both keys. It would take 2-3 hours at the fastest to complete this procedure.

    I'll start a new thread with a good Nissan dealer.

    Sig by RogerStout

    www.bullplayztrading.com

    2004 SRT 10 Red RC Skanky~Hott Car Club President
    #2402 out of 3057, Built 6/4/2004
    Dyno####433/469 at the wheels!!!
    Mopar Nationals 2010 Viper Truck Show Winner
    Mopar Nationals 2011 Viper Truck Show 2nd Place
    Mopar Nationals 2012 No Show
    Mopar Nationals 2013 Viper Truck Show Winner

  2. #2
    Join Date
    May 2005
    Location
    Wheeling, WV
    Posts
    5,618

    Default Re: Bad Review Harry Green Nissan Clarksburg

    Sounds about right, I know that it takes about 1-1.5hrs to do my car.

    224hp/280tq | 17lbs of boost | Neuspeed P-Flow Intake | Replacement Forge DV | EuroJet Boost Gauge
    "And remember kids, procrastination is like masturbation: in the end, you're just screwing yourself."

  3. #3
    Join Date
    Aug 2009
    Location
    Sutton
    Posts
    6,610

    Default Re: Bad Review Harry Green Nissan Clarksburg

    Quote Originally Posted by RogerStout View Post
    Yeah, they have to have the car, and all the keys. Same for my nissan and my wife works there. Dina was off yesterday but you should have talked to her Kenny. With that said any nissan dealer is going to tell you the same thing..
    You gotta read the positive review. Lewis Nissan did not tell me the same thing and in addition, they were actually friendly and courteous. They programmed the new key in less than 1/2 hour. The entire system DOES NOT need reprogrammed, only the new key.

    Sig by RogerStout

    www.bullplayztrading.com

    2004 SRT 10 Red RC Skanky~Hott Car Club President
    #2402 out of 3057, Built 6/4/2004
    Dyno####433/469 at the wheels!!!
    Mopar Nationals 2010 Viper Truck Show Winner
    Mopar Nationals 2011 Viper Truck Show 2nd Place
    Mopar Nationals 2012 No Show
    Mopar Nationals 2013 Viper Truck Show Winner

  4. #4
    Join Date
    May 2005
    Location
    Wheeling, WV
    Posts
    5,618

    Default Re: Bad Review Harry Green Nissan Clarksburg

    I can see the thing of them wanting to reprogram the entire system, since there is still one key out there. The owner of that key could easily track down the car and just hop in it. With that being said they take and give the computer a new code as well as the other two keys so that an original key cannot be used to start the car, just open it.

    224hp/280tq | 17lbs of boost | Neuspeed P-Flow Intake | Replacement Forge DV | EuroJet Boost Gauge
    "And remember kids, procrastination is like masturbation: in the end, you're just screwing yourself."

  5. #5
    Join Date
    Aug 2009
    Location
    Sutton
    Posts
    6,610

    Default Re: Bad Review Harry Green Nissan Clarksburg

    I guess the worst part was how rude the representative was from Harry Green. That and quoting 2-3 hours to do a 1/2 hour job.

    Sig by RogerStout

    www.bullplayztrading.com

    2004 SRT 10 Red RC Skanky~Hott Car Club President
    #2402 out of 3057, Built 6/4/2004
    Dyno####433/469 at the wheels!!!
    Mopar Nationals 2010 Viper Truck Show Winner
    Mopar Nationals 2011 Viper Truck Show 2nd Place
    Mopar Nationals 2012 No Show
    Mopar Nationals 2013 Viper Truck Show Winner

  6. #6
    Join Date
    Aug 2009
    Location
    Sutton
    Posts
    6,610

    Default

    I apologize for writing a bad review of your wife's employer. I had no idea she works there or I would have asked for her. What is her role there? Honestly, I would have rather dealt with them instead of driving to red light city.

    Sig by RogerStout

    www.bullplayztrading.com

    2004 SRT 10 Red RC Skanky~Hott Car Club President
    #2402 out of 3057, Built 6/4/2004
    Dyno####433/469 at the wheels!!!
    Mopar Nationals 2010 Viper Truck Show Winner
    Mopar Nationals 2011 Viper Truck Show 2nd Place
    Mopar Nationals 2012 No Show
    Mopar Nationals 2013 Viper Truck Show Winner

  7. #7
    Join Date
    Aug 2006
    Location
    fairmont
    Posts
    1,832

    Default Re: Bad Review Harry Green Nissan Clarksburg

    That place has the worst customer service. Unless your buddies with someone or buying a car then they love u. Go to john howard.

  8. #8
    Join Date
    Feb 2012
    Location
    WV
    Posts
    45

    Default Re: Bad Review Harry Green Nissan Clarksburg

    Kenny so sorry this took place.This is not how we do bussiness. We try to help eveyone and yes some would say we have bad customer service but we have 94% positive feed back from our customers. For those who say we have the worst customer service would have to actually be a customer here and not a past employee. Thank you Kenny for the feedback I will see that this is taken care of. If you EVER need anything please call ME.

  9. #9
    Join Date
    Aug 2009
    Location
    Sutton
    Posts
    6,610

    Default Re: Bad Review Harry Green Nissan Clarksburg

    Quote Originally Posted by Dina View Post
    Kenny so sorry this took place.This is not how we do bussiness. We try to help eveyone and yes some would say we have bad customer service but we have 94% positive feed back from our customers. For those who say we have the worst customer service would have to actually be a customer here and not a past employee. Thank you Kenny for the feedback I will see that this is taken care of. If you EVER need anything please call ME.
    Thank you Dina and again I apologize for the negative. I had no idea we had a member working there or I would have reported it directly to you. Anyway, thank you for addressing the issue.

    Sig by RogerStout

    www.bullplayztrading.com

    2004 SRT 10 Red RC Skanky~Hott Car Club President
    #2402 out of 3057, Built 6/4/2004
    Dyno####433/469 at the wheels!!!
    Mopar Nationals 2010 Viper Truck Show Winner
    Mopar Nationals 2011 Viper Truck Show 2nd Place
    Mopar Nationals 2012 No Show
    Mopar Nationals 2013 Viper Truck Show Winner

  10. #10
    Join Date
    Aug 2007
    Location
    Washington PA
    Posts
    523

    Default Re: Bad Review Harry Green Nissan Clarksburg

    So did Brian get confronted as to why he was making such a big deal ($$) about getting the key reprogrammed?


    Good thing that Kenny called around but what happens to the next person that needs this service? Will they get the same BS story?
    -John


  11. #11
    Join Date
    Feb 2012
    Location
    WV
    Posts
    45

    Default Re: Bad Review Harry Green Nissan Clarksburg

    Anytime Kenny it has already been taken care of lol.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •